Privacy Policy

1. Data we collect

• Contact and professional details - name, business email, phone number, job title, organization name, type, size and country, provided when you book a demo or contact us.
• Marketing preferences - your newsletter subscription and consent choices.
• Usage data - pages visited, device and browser information, approximate location and interactions with our website, collected through cookies and similar technologies.
• Platform data - account information and activity logs when you use the Sentinaly platform under a customer agreement.

2. How we use your data

• to respond to your demo request and communicate with you about our Services;
• to provide, secure and improve the Sentinaly platform;
• to send product news and updates where you have consented;
• to analyse website performance and marketing effectiveness;
• to comply with legal obligations and enforce our Terms of Service.

3. Legal bases

We rely on your consent (marketing, non-essential cookies), the performance of a contract or pre-contractual steps (demo requests, platform access), our legitimate interests (security, analytics, service improvement) and compliance with legal obligations.

4. Cookies

We use essential cookies to operate the website and, with your consent, analytics and marketing cookies to understand how the site is used. You can accept or decline non-essential cookies through the banner shown on your first visit and change your choice at any time by clearing your browser cookies.

5. Sharing and international transfers

We share personal data only with trusted service providers who process it on our behalf (cloud hosting, analytics, email delivery, CRM), with professional advisers, and where required by law. Where data is transferred outside your jurisdiction, we rely on appropriate safeguards such as Standard Contractual Clauses. We never sell personal data.

6. Retention

We keep personal data only as long as necessary for the purposes described above: demo and contact enquiries for up to 24 months after our last interaction, marketing data until you withdraw consent, and platform data for the duration of the customer agreement plus any legally required period.

7. Your rights

Depending on your location, you have the right to access, rectify, erase or port your personal data, to restrict or object to processing, and to withdraw consent at any time. You may also lodge a complaint with your local supervisory authority. To exercise your rights, contact us using the details below.

8. Security

We apply technical and organizational measures including end-to-end encryption, strict data isolation and user-controlled access. Our infrastructure is ISO 27001 certified and SOC 2 compliant. Learn more on our Data Protection page.

9. Changes to this policy

We may update this Privacy Policy periodically. Material changes will be highlighted on this page and, where appropriate, notified to you directly.