Terms of Service

1. Eligibility and accounts

The Services are intended for organizations and professionals in the health and life science sectors. You must be at least 18 years old and authorized to act on behalf of your organization. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

2. Use of the Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You will not:

• copy, modify, reverse engineer or create derivative works of the Services;
• resell, sublicense or redistribute any output of the Services without written permission;
• use automated means to scrape or extract data from the Services;
• interfere with the security, integrity or performance of the Services.

3. Regulatory intelligence is not legal advice

Sentinaly provides regulatory monitoring, analysis and forecasting to support decision-making. The Services do not constitute legal, regulatory or professional advice and should not replace consultation with qualified counsel. You remain solely responsible for decisions made using the Services.

4. Intellectual property

The Services, including all software, models, content, trademarks and design, are owned by Sentinaly or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable licence to use the Services for your internal business purposes.

5. Customer data

You retain all rights to the data you submit to the Services. Our handling of personal data is described in our Privacy Policy and Data Protection statement.

6. Subscriptions and fees

Access to the platform is subject to a subscription agreement or order form specifying the fees, term and scope of use. Unless otherwise agreed, fees are non-refundable and subscriptions renew automatically for successive terms unless cancelled in writing before the renewal date.

7. Disclaimers and limitation of liability

The Services are provided "as is" and "as available". To the fullest extent permitted by law, Sentinaly disclaims all warranties, express or implied, and shall not be liable for any indirect, incidental, special or consequential damages, or for any loss of profits, revenue or data arising out of your use of the Services.

8. Termination

We may suspend or terminate your access to the Services if you breach these Terms. Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination will survive.

9. Governing law

These Terms are governed by the laws applicable in the Dubai International Financial Centre (DIFC), without regard to conflict-of-law principles. Any dispute shall be subject to the exclusive jurisdiction of the DIFC Courts.

10. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.